Yes - For the new VAST System we would recommend a HDMI connection if your television supports this.

No, you must be a current subscriber to Pay TV to receive their services via the VANSAT System. (PAY TV subscribers should read the note HERE). VANSAT are now pleased to offer Foxtel PayTV as an option (details HERE). Of course you will still receive the channels on our TV and RADIO pages FREE OF CHARGE.

Yes, but only our SeaTV range of products, the BLUESTAR & DATASTAR Systems are for land use only.

Yes. During ordering, please inform us of this and we will post down to your manufacturer the interior/exterior sockets + connecting lead (and looms and Bluestar / Star One / DataStar Mount if applicable).

Yes you can. You will require the ADDITIONAL TV KIT found on the UPGRADES page. One of these will be required per extra point. Of course there is no reason you can't move the included decoder around your VAN or Home to save money. Contact us for more information.

The Vansat TV System is VERY RELIABLE and as from April 1st 2006 it comes standard with a 3 Year Warranty. Click HERE for Details

Generally speaking it would have to be fairly severe before you would notice a dropout or "artifacts" in the reception. This is only temporary and normally comes good within a short period of time. The signal strength of the area that you are currently in will influence to what degree the weather would have to be before this happens.

A1 - Are you using the finder BEHIND the dish? It will not function correctly in front.

A2 - The dish could be pointing at an obstacle in the path

A1 - Go to the VAST tuning channel. It is not scrambled and requires no smart card to receive.

A2 - Have you activated your card with VAST?

A3 - If your Smart Card worked previously but has been out of the receiver or the receiver has been powered off for any substantial period of time the card may not appear to function until it updates its security keys. This is not a fault but a characteristic of the Smart Card Security System. Generally the longer the card has been out of service the longer it will take to update.

Remove the Smartcard from the receiver and clean the contacts on the underside with alcohol or mythelated spirits.

ABC and SBS from all States are enabled when your card is activated. Reception of VAST (or GWN, Imparja, Seven Central and WIN for older systems) requires additional authority. This authority is free and not difficult to obtain. (we will assist you) A simple phone call, fax or email to the VAST Centre (or on older systems the broadcasters direct for Seven Central and Imparja) or AURORA (for WIN and GWN) will achieve this and we provide the contact information. Systems sold from January 2011 will receive the VAST Service but for older systems you will be authorised to receive GWN and WINTV in WA and Imparja and Seven Central east of the WA border. GWN and WINTV share much the same programming as Imparja and Seven Central.

Back to the previous question, broadcasters do not allow reception of their services outside of the license areas. These "Special", "Gold" or "Wafer" cards are most likely illegal pirate cards. The satellite operator and broadcasters are aware of systems running with pirate cards and plans are underway to ensure that they will cease to function in the not to distant future. While the VANSAT product will probably work with these "Special" cards we in NO WAY CONDONE their use and recommend the use of only the supplied Smart Card.

The VANSAT system is designed for portable use but it will function in the same excellent fashion at your home. On the ordering page you can select to replace the tripod with a roof mount if you want to setup the system at a permanent location. There is no additional charge to do this.

There is (or was) a short circuit in the cable running out to the satellite dish. Remove the power for 30 seconds and try again. If the problem persists check the wall plates and leads for the short.

Easy, simply fill out the form HERE